Nemertes Research and Oracle on SD-WAN Trends and the Contact Center
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Digital Customer Research Leader, Robin Gareiss, discusses SD-WAN with Brian Kracik of Oracle Communications. Listen as she highlights the need for modern contact centers to accommodate remote agents, multi-channel, and quality of experience (QoE).
Digital Customer Research Leader, Robin Gareiss, discusses SD-WAN with Brian Kracik of Oracle Communications. Listen as she highlights the need for modern contact centers to accommodate remote agents, multi-channel, and quality of experience (QoE).
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Oracle Salutes Supply Chain and Manufacturing Workers
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When a global pandemic ground most of the world to a halt, there was one thing that kept on rolling—the supply chain. Oracle recognizes and salutes all supply chain and manufacturing workers around the world.
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Highlights—Mondelēz shares: Why we switched to Oracle Applications
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Rob Owen shares how Mondelēz International accelerated and embedded innovation into its delivery networks by switching to Oracle Cloud SCM, running real-time simulations and isolating areas for improvement.
