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The power of an enterprise POS platform powered by the cloud
2:21
Here's a look at how Mexico's largest franchisee of Burger King and Church's Chicken use Oracle MICROS Simphony POS to transform their data into information, embrace innovation and improve the customer experience through the power of Oracle's cloud.
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Oracle Customer Spotlight featuring Starbucks
15:21
Watch a conversation with Starbucks' executive vice president and CTO to learn the details of the company’s digital transformation and the role Oracle applications play in Starbucks' technology platform.
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B2C Service demo: Deliver proactive and personalized customer service
2:16
Take a product demo of Oracle B2C Service. Resolve service support issues quickly and provide personalized advice using Digital Assistant, knowledge articles, live chat, field service, IoT monitoring, and more–all with Oracle Service.
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Oracle Commerce demo: Grow business revenue through digital channels
2:15
Take a product tour of Oracle Commerce. Make every ecommerce interaction matter by tailoring content and experiences for each user. Create site versions by audience type and add personalization capabilities to better engage with your audience.
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B2C Marketing demo: Create and track relevant, personalized campaigns
2:56
See a product demo of Oracle B2C Marketing. Improve customer segmentation, create and deploy relevant marketing campaigns, customize workflows, collaborate across teams, personalize each campaign to specific segment groups, and more.
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Customer-obsessed marketers succeed with personalization—highlights
3:08
Missed the event? Hear how you can create new ways of delivering marketing personalization techniques, gain new industry-expert insights, and set your own personalization goals to keep pace with current trends.
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Personalization in practice: Hear from the experts
38:28
Join guest speakers from Forrester, Sleep Number Corporation, and Dow Jones' Business and Information Services as they share success stories, best practices, and key takeaways around putting personalization into practice.
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How customer-obsessed marketers succeed with personalization
1:03:13
Personalizing communications and content is key for delivering superior CX. Create new ways of delivering personalization, gain new industry-expert insights, and set your own personalization goals to keep pace with current trends.
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15th Annual Markie award finalists. See winners at markie-awards.com.
1:00
The 15th annual Markie Awards applaud the movers, shakers, and experience makers. See this year's 67 finalists and click through to watch all 14 winners announced for each category.
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Perspectives on personalization: A holistic approach
16:58
Join featured speaker Rusty Warner, Forrester vice president and principal analyst, as he guides you through a holistic approach to building a personalization strategy.
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Markies—Pinnacle Award for Best Overall Customer Experience—SMB
9:39
Hear more about the 15th annual Markie Awards finalists and learn the winner of the Pinnacle Award for Best Overall Customer Experience—SMB.
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