Nemertes Research and Oracle on SD-WAN Trends and the Contact Center
2:39
Digital Customer Research Leader, Robin Gareiss, discusses SD-WAN with Brian Kracik of Oracle Communications. Listen as she highlights the need for modern contact centers to accommodate remote agents, multi-channel, and quality of experience (QoE).
Digital Customer Research Leader, Robin Gareiss, discusses SD-WAN with Brian Kracik of Oracle Communications. Listen as she highlights the need for modern contact centers to accommodate remote agents, multi-channel, and quality of experience (QoE).
Industry Applications Similar Videos
-
Delivering the full potential of 5G
56:35
Oracle Communications at MWC Barcelona—join us in an insightful virtual session with Oracle Communications and DISH Wireless for a discussion on how to deliver 5G to its full potential. Develop a webscale mindset to fully embrace cloud technologies.
-
Internal audit: A look at Skechers
0:33
Ashwat Panchal, vice president of Internal Audit, shares how Skechers grew revenue exponentially with only six internal auditors with help from Oracle Fusion Cloud ERP.
-
Oracle Cloud Platform Virtual Summit: Banking on data
32:11
Join Mastercard, Deloitte, and Certegy as they discuss how business and technology innovation can address today’s challenges and learn why Oracle is a trusted partner for financial services organizations across the globe.
