State of the industry update from NRF and Forrester
17:40
In this session, our speakers discuss current marketing challenges and wins for retailers as they compete on CX in the digital age.
In this session, our speakers discuss current marketing challenges and wins for retailers as they compete on CX in the digital age.
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Personalizing communications and content is key for delivering superior CX. Create new ways of delivering personalization, gain new industry-expert insights, and set your own personalization goals to keep pace with current trends.