Defining a New Standard for Service Delivery and Customer Experience
21:44
Communications providers are defining a new standard for CX, looking at how unified systems and self-service tools facilitate better interactions. Explore why novel approaches to service delivery and modern technology are more critical than ever.
Communications providers are defining a new standard for CX, looking at how unified systems and self-service tools facilitate better interactions. Explore why novel approaches to service delivery and modern technology are more critical than ever.
Customer Experience Similar Videos
-
15th Annual Markie award finalists. See winners at markie-awards.com.
1:00
The 15th annual Markie Awards applaud the movers, shakers, and experience makers. See this year's 67 finalists and click through to watch all 14 winners announced for each category.
-
Oracle Commerce demo: Grow business revenue through digital channels
2:15
Take a product tour of Oracle Commerce. Make every ecommerce interaction matter by tailoring content and experiences for each user. Create site versions by audience type and add personalization capabilities to better engage with your audience.
-
B2C Service demo: Deliver proactive and personalized customer service
2:16
Take a product demo of Oracle B2C Service. Resolve service support issues quickly and provide personalized advice using Digital Assistant, knowledge articles, live chat, field service, IoT monitoring, and more–all with Oracle Service.