Analysys Mason discusses how CSPs can improve customer experience
4:55
John Abraham, responsible for Analysys Mason's Digital Transformation practice, discusses the importance of digital engagement, the challenges faced by CSPs, and how CSPs can improve customer experience.
John Abraham, responsible for Analysys Mason's Digital Transformation practice, discusses the importance of digital engagement, the challenges faced by CSPs, and how CSPs can improve customer experience.
Customer Experience Similar Videos
-
Perspectives on personalization: A holistic approach
16:58
Join featured speaker Rusty Warner, Forrester vice president and principal analyst, as he guides you through a holistic approach to building a personalization strategy.
-
B2C Marketing demo: Create and track relevant, personalized campaigns
2:56
See a product demo of Oracle B2C Marketing. Improve customer segmentation, create and deploy relevant marketing campaigns, customize workflows, collaborate across teams, personalize each campaign to specific segment groups, and more.
-
Oracle Customer Spotlight featuring Starbucks
15:21
Watch a conversation with Starbucks' executive vice president and CTO to learn the details of the company’s digital transformation and the role Oracle applications play in Starbucks' technology platform.