Why Your CFO Should Care About the Customer Experience
35:39
Collaboration between your CFO, CMO, CTO, and COO can improve the customer experience. McKinsey’s expert CX consultant outlines key priorities CFOs must embrace to reimagine the customer experience and support new customer-centric business models.
Collaboration between your CFO, CMO, CTO, and COO can improve the customer experience. McKinsey’s expert CX consultant outlines key priorities CFOs must embrace to reimagine the customer experience and support new customer-centric business models.
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How customer-obsessed marketers succeed with personalization
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15th Annual Markie award finalists. See winners at markie-awards.com.
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The 15th annual Markie Awards applaud the movers, shakers, and experience makers. See this year's 67 finalists and click through to watch all 14 winners announced for each category.
