Innovating in the Experience Economy: Moments that Matter
20:59
Today, the customer is the innovator, not the enterprise. Real time CX technology enables invisible marketing, predictive service, and digital sales to reach your customers during the moments that matter most.
Today, the customer is the innovator, not the enterprise. Real time CX technology enables invisible marketing, predictive service, and digital sales to reach your customers during the moments that matter most.
Customer Experience Similar Videos
-
How customer-obsessed marketers succeed with personalization
1:03:13
Personalizing communications and content is key for delivering superior CX. Create new ways of delivering personalization, gain new industry-expert insights, and set your own personalization goals to keep pace with current trends.
-
Oracle Customer Spotlight featuring Starbucks
15:21
Watch a conversation with Starbucks' executive vice president and CTO to learn the details of the company’s digital transformation and the role Oracle applications play in Starbucks' technology platform.
-
B2C Service demo: Deliver proactive and personalized customer service
2:16
Take a product demo of Oracle B2C Service. Resolve service support issues quickly and provide personalized advice using Digital Assistant, knowledge articles, live chat, field service, IoT monitoring, and more–all with Oracle Service.