Swisscom discusses Digital Transformation program with Oracle
1:23
Sven Friedli, head of architecture management & technology at Swisscom, discusses the objectives of the Swisscom digital transformation program based on Oracle's Digital Experience for Communications
Sven Friedli, head of architecture management & technology at Swisscom, discusses the objectives of the Swisscom digital transformation program based on Oracle's Digital Experience for Communications
Customer Experience Similar Videos
-
Perspectives on personalization: A holistic approach
16:58
Join featured speaker Rusty Warner, Forrester vice president and principal analyst, as he guides you through a holistic approach to building a personalization strategy.
-
How customer-obsessed marketers succeed with personalization
1:03:13
Personalizing communications and content is key for delivering superior CX. Create new ways of delivering personalization, gain new industry-expert insights, and set your own personalization goals to keep pace with current trends.
-
B2C Service demo: Deliver proactive and personalized customer service
2:16
Take a product demo of Oracle B2C Service. Resolve service support issues quickly and provide personalized advice using Digital Assistant, knowledge articles, live chat, field service, IoT monitoring, and more–all with Oracle Service.