SGS uses Oracle to provide great customer experiences
1:34
Christoph Heidler, CIO at SGS, explains how working with Oracle to modernize their online customer systems will extend their 140-year legacy of testing and certifications that build trust and safety and generate a lot of value for society.
Christoph Heidler, CIO at SGS, explains how working with Oracle to modernize their online customer systems will extend their 140-year legacy of testing and certifications that build trust and safety and generate a lot of value for society.
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