Sauermann uses Oracle CX for better customer experiences
1:25
Mejdi Bettaieb, CIO at Sauermann, describes how Oracle CX helps them provide a single point of contact for their customers, reducing the average customer service request from two weeks to three days and helps keep customers loyal.
Mejdi Bettaieb, CIO at Sauermann, describes how Oracle CX helps them provide a single point of contact for their customers, reducing the average customer service request from two weeks to three days and helps keep customers loyal.
Customer Experience Similar Videos
-
15th Annual Markie award finalists. See winners at markie-awards.com.
1:00
The 15th annual Markie Awards applaud the movers, shakers, and experience makers. See this year's 67 finalists and click through to watch all 14 winners announced for each category.
-
The power of an enterprise POS platform powered by the cloud
2:21
Here's a look at how Mexico's largest franchisee of Burger King and Church's Chicken use Oracle MICROS Simphony POS to transform their data into information, embrace innovation and improve the customer experience through the power of Oracle's cloud.
-
Customer-obsessed marketers succeed with personalization—highlights
3:08
Missed the event? Hear how you can create new ways of delivering marketing personalization techniques, gain new industry-expert insights, and set your own personalization goals to keep pace with current trends.