Modern CX: The Future of Digital Marketing
2:19
The Modern CX 2019 Marketing General Session highlights consumer brand expectation, adoption of mobile-first approaches, capturing micromoments, managing data, building intelligence, the move toward omnichannel orchestration, and push automation
The Modern CX 2019 Marketing General Session highlights consumer brand expectation, adoption of mobile-first approaches, capturing micromoments, managing data, building intelligence, the move toward omnichannel orchestration, and push automation
Customer Experience Similar Videos
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Customer-obsessed marketers succeed with personalization—highlights
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Missed the event? Hear how you can create new ways of delivering marketing personalization techniques, gain new industry-expert insights, and set your own personalization goals to keep pace with current trends.
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How customer-obsessed marketers succeed with personalization
1:03:13
Personalizing communications and content is key for delivering superior CX. Create new ways of delivering personalization, gain new industry-expert insights, and set your own personalization goals to keep pace with current trends.
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Perspectives on personalization: A holistic approach
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Join featured speaker Rusty Warner, Forrester vice president and principal analyst, as he guides you through a holistic approach to building a personalization strategy.
