How to Deliver Truly Connected Service Experiences
42:12
Understand how to deliver truly connected service experiences through customer journey management. Hear from CX experts and best-in-class brand examples.
Understand how to deliver truly connected service experiences through customer journey management. Hear from CX experts and best-in-class brand examples.
Customer Experience Similar Videos
-
Perspectives on personalization: A holistic approach
16:58
Join featured speaker Rusty Warner, Forrester vice president and principal analyst, as he guides you through a holistic approach to building a personalization strategy.
-
Oracle Customer Spotlight featuring Starbucks
15:21
Watch a conversation with Starbucks' executive vice president and CTO to learn the details of the company’s digital transformation and the role Oracle applications play in Starbucks' technology platform.
-
Customer-obsessed marketers succeed with personalization—highlights
3:08
Missed the event? Hear how you can create new ways of delivering marketing personalization techniques, gain new industry-expert insights, and set your own personalization goals to keep pace with current trends.