BPI OnDemand Uses Oracle CX to Drive a 90%-Plus Customer Retention Rate
0:36
Michael Taylor, UK-based Chief Technology Officer at BPI OnDemand, explains how Oracle helped them drive growth from a base of zero to multiple millions of pounds in a tough economic climate.
Michael Taylor, UK-based Chief Technology Officer at BPI OnDemand, explains how Oracle helped them drive growth from a base of zero to multiple millions of pounds in a tough economic climate.
Customer Experience Similar Videos
-
How customer-obsessed marketers succeed with personalization
1:03:13
Personalizing communications and content is key for delivering superior CX. Create new ways of delivering personalization, gain new industry-expert insights, and set your own personalization goals to keep pace with current trends.
-
Customer-obsessed marketers succeed with personalization—highlights
3:08
Missed the event? Hear how you can create new ways of delivering marketing personalization techniques, gain new industry-expert insights, and set your own personalization goals to keep pace with current trends.
-
15th Annual Markie award finalists. See winners at markie-awards.com.
1:00
The 15th annual Markie Awards applaud the movers, shakers, and experience makers. See this year's 67 finalists and click through to watch all 14 winners announced for each category.