BPI OnDemand Improves Customer Retention with Oracle CX
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Michael Taylor, UK-based Chief Technology Officer at BPI OnDemand, describes how Oracle Engagement Cloud has improved pipeline visibility and customer service and how the Oracle Cloud has helped drive a 90% customer retention rate.
Michael Taylor, UK-based Chief Technology Officer at BPI OnDemand, describes how Oracle Engagement Cloud has improved pipeline visibility and customer service and how the Oracle Cloud has helped drive a 90% customer retention rate.
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