Kenya Revenue Authority Optimized Processes with Oracle CX
0:52
Sheila Mugusia, Chief Manager, Customer Experience, describes why delivering customer experience through simple processes is important to Kenya Revenue Authority.
Sheila Mugusia, Chief Manager, Customer Experience, describes why delivering customer experience through simple processes is important to Kenya Revenue Authority.
Customer Experience Similar Videos
-
B2C Marketing demo: Create and track relevant, personalized campaigns
2:56
See a product demo of Oracle B2C Marketing. Improve customer segmentation, create and deploy relevant marketing campaigns, customize workflows, collaborate across teams, personalize each campaign to specific segment groups, and more.
-
How customer-obsessed marketers succeed with personalization
1:03:13
Personalizing communications and content is key for delivering superior CX. Create new ways of delivering personalization, gain new industry-expert insights, and set your own personalization goals to keep pace with current trends.
-
B2C Service demo: Deliver proactive and personalized customer service
2:16
Take a product demo of Oracle B2C Service. Resolve service support issues quickly and provide personalized advice using Digital Assistant, knowledge articles, live chat, field service, IoT monitoring, and more–all with Oracle Service.