Oracle CX Cloud and ERP Integration Boosts Customer Service
1:57
After a series of acquisitions, AirBorn utilized three siloed ERP systems. With the trifecta of Oracle Commerce Cloud, Oracle CPQ Cloud, and Oracle Service Cloud, customer service can handle all inquiries no matter which ERP is used.
After a series of acquisitions, AirBorn utilized three siloed ERP systems. With the trifecta of Oracle Commerce Cloud, Oracle CPQ Cloud, and Oracle Service Cloud, customer service can handle all inquiries no matter which ERP is used.
Customer Experience Similar Videos
-
B2C Service demo: Deliver proactive and personalized customer service
2:16
Take a product demo of Oracle B2C Service. Resolve service support issues quickly and provide personalized advice using Digital Assistant, knowledge articles, live chat, field service, IoT monitoring, and more–all with Oracle Service.
-
B2C Marketing demo: Create and track relevant, personalized campaigns
2:56
See a product demo of Oracle B2C Marketing. Improve customer segmentation, create and deploy relevant marketing campaigns, customize workflows, collaborate across teams, personalize each campaign to specific segment groups, and more.
-
Oracle Customer Spotlight featuring Starbucks
15:21
Watch a conversation with Starbucks' executive vice president and CTO to learn the details of the company’s digital transformation and the role Oracle applications play in Starbucks' technology platform.
