Exelon Focuses on Delivering Enhanced Customer Experience
0:53
Paul Mason shares how Exelon, a leading North American utility company, uses Oracle Service Cloud and Oracle Utilities solutions to innovate and provide an enhanced customer experience.
Paul Mason shares how Exelon, a leading North American utility company, uses Oracle Service Cloud and Oracle Utilities solutions to innovate and provide an enhanced customer experience.
Customer Experience Similar Videos
-
B2C Service demo: Deliver proactive and personalized customer service
2:16
Take a product demo of Oracle B2C Service. Resolve service support issues quickly and provide personalized advice using Digital Assistant, knowledge articles, live chat, field service, IoT monitoring, and more–all with Oracle Service.
-
How customer-obsessed marketers succeed with personalization
1:03:13
Personalizing communications and content is key for delivering superior CX. Create new ways of delivering personalization, gain new industry-expert insights, and set your own personalization goals to keep pace with current trends.
-
Oracle Commerce demo: Grow business revenue through digital channels
2:15
Take a product tour of Oracle Commerce. Make every ecommerce interaction matter by tailoring content and experiences for each user. Create site versions by audience type and add personalization capabilities to better engage with your audience.
