Benetas Gains Real-Time Insights with Oracle Service Cloud

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Paula Gibb, Customer Centre Transformation Manager, explains how Oracle Service Cloud has given them true insight into the customer journey and enabled them to see the key points where they can have the most impact with their customers.

Customer Experience
Benetas Gains Real-Time Insights with Oracle Service Cloud

Paula Gibb, Customer Centre Transformation Manager, explains how Oracle Service Cloud has given them true insight into the customer journey and enabled them to see the key points where they can have the most impact with their customers.

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