MCX Highlights: Fireside Chat with Charlie Herrin
1:13
Modern CX 2018 fireside chat highlights with Charlie Herrin, Executive Vice President, Chief Customer Experience Officer, Comcast Cable.
Modern CX 2018 fireside chat highlights with Charlie Herrin, Executive Vice President, Chief Customer Experience Officer, Comcast Cable.
Customer Experience Similar Videos
-
Perspectives on personalization: A holistic approach
16:58
Join featured speaker Rusty Warner, Forrester vice president and principal analyst, as he guides you through a holistic approach to building a personalization strategy.
-
Personalization in practice: Hear from the experts
38:28
Join guest speakers from Forrester, Sleep Number Corporation, and Dow Jones' Business and Information Services as they share success stories, best practices, and key takeaways around putting personalization into practice.
-
How customer-obsessed marketers succeed with personalization
1:03:13
Personalizing communications and content is key for delivering superior CX. Create new ways of delivering personalization, gain new industry-expert insights, and set your own personalization goals to keep pace with current trends.