Oracle 服务云在行动
3:52
Oracle 服务云提供了一个跨客服代表辅助服务和客户自助服务渠道的完整服务解决方案。借此,统一的跨渠道的座席桌面和集成式现场服务管理将推动服务代表打造更加卓越的客户体验。
Oracle 服务云提供了一个跨客服代表辅助服务和客户自助服务渠道的完整服务解决方案。借此,统一的跨渠道的座席桌面和集成式现场服务管理将推动服务代表打造更加卓越的客户体验。
Customer Experience Similar Videos
-
Oracle Customer Spotlight featuring Starbucks
15:21
Watch a conversation with Starbucks' executive vice president and CTO to learn the details of the company’s digital transformation and the role Oracle applications play in Starbucks' technology platform.
-
How customer-obsessed marketers succeed with personalization
1:03:13
Personalizing communications and content is key for delivering superior CX. Create new ways of delivering personalization, gain new industry-expert insights, and set your own personalization goals to keep pace with current trends.
-
B2C Service demo: Deliver proactive and personalized customer service
2:16
Take a product demo of Oracle B2C Service. Resolve service support issues quickly and provide personalized advice using Digital Assistant, knowledge articles, live chat, field service, IoT monitoring, and more–all with Oracle Service.