Oracle 服务云在行动
3:52
Oracle 服务云提供了一个跨客服代表辅助服务和客户自助服务渠道的完整服务解决方案。借此，统一的跨渠道的座席桌面和集成式现场服务管理将推动服务代表打造更加卓越的客户体验。
Oracle 服务云提供了一个跨客服代表辅助服务和客户自助服务渠道的完整服务解决方案。借此，统一的跨渠道的座席桌面和集成式现场服务管理将推动服务代表打造更加卓越的客户体验。
Customer Experience Similar Videos
-
B2C Service demo: Deliver proactive and personalized customer service
2:16
Take a product demo of Oracle B2C Service. Resolve service support issues quickly and provide personalized advice using Digital Assistant, knowledge articles, live chat, field service, IoT monitoring, and more–all with Oracle Service.
-
Personalization in practice: Hear from the experts
38:28
Join guest speakers from Forrester, Sleep Number Corporation, and Dow Jones' Business and Information Services as they share success stories, best practices, and key takeaways around putting personalization into practice.
-
Oracle Commerce demo: Grow business revenue through digital channels
2:15
Take a product tour of Oracle Commerce. Make every ecommerce interaction matter by tailoring content and experiences for each user. Create site versions by audience type and add personalization capabilities to better engage with your audience.
