Oracle 服务云在行动
3:52
Oracle 服务云提供了一个跨客服代表辅助服务和客户自助服务渠道的完整服务解决方案。借此,统一的跨渠道的座席桌面和集成式现场服务管理将推动服务代表打造更加卓越的客户体验。
Oracle 服务云提供了一个跨客服代表辅助服务和客户自助服务渠道的完整服务解决方案。借此,统一的跨渠道的座席桌面和集成式现场服务管理将推动服务代表打造更加卓越的客户体验。
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