TechCU Drives Customer Satisfaction with Oracle
2:20
Technology Credit Union seeks to empower and guide their customers towards financial success through tailored messaging and relevant content. Effective communication through Oracle Responsys allows them a Customer Satisfaction Index score of 80-85%.
Technology Credit Union seeks to empower and guide their customers towards financial success through tailored messaging and relevant content. Effective communication through Oracle Responsys allows them a Customer Satisfaction Index score of 80-85%.
Customer Experience Similar Videos
-
Personalization in practice: Hear from the experts
38:28
Join guest speakers from Forrester, Sleep Number Corporation, and Dow Jones' Business and Information Services as they share success stories, best practices, and key takeaways around putting personalization into practice.
-
15th Annual Markie award finalists. See winners at markie-awards.com.
1:00
The 15th annual Markie Awards applaud the movers, shakers, and experience makers. See this year's 67 finalists and click through to watch all 14 winners announced for each category.
-
Customer-obsessed marketers succeed with personalization—highlights
3:08
Missed the event? Hear how you can create new ways of delivering marketing personalization techniques, gain new industry-expert insights, and set your own personalization goals to keep pace with current trends.