Oracle 客户体验云 助力耐用品行业提供卓越创新的客户体验
30:06
体验经济时代,消费趋势向着年轻化、品牌化、品质化倾斜,消费者的购买行为存在较大差异,耐用品行业的服务成本增加。如何以最有效智能的方式为客户提供卓越的客户体验,提高客户忠诚度?
体验经济时代,消费趋势向着年轻化、品牌化、品质化倾斜,消费者的购买行为存在较大差异,耐用品行业的服务成本增加。如何以最有效智能的方式为客户提供卓越的客户体验,提高客户忠诚度?
Customer Experience Similar Videos
-
How customer-obsessed marketers succeed with personalization
1:03:13
Personalizing communications and content is key for delivering superior CX. Create new ways of delivering personalization, gain new industry-expert insights, and set your own personalization goals to keep pace with current trends.
-
B2C Marketing demo: Create and track relevant, personalized campaigns
2:56
See a product demo of Oracle B2C Marketing. Improve customer segmentation, create and deploy relevant marketing campaigns, customize workflows, collaborate across teams, personalize each campaign to specific segment groups, and more.
-
Personalization in practice: Hear from the experts
38:28
Join guest speakers from Forrester, Sleep Number Corporation, and Dow Jones' Business and Information Services as they share success stories, best practices, and key takeaways around putting personalization into practice.