"Customer In" Transformation
27:43
Banks and Insurers are facing a huge attitudinal shift from their customers. FI's need to progressively transform themselves to a “Customer In” enterprise with the customer at the heart of the organization.
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"Customer In" Transformation
Banks and Insurers are facing a huge attitudinal shift from their customers. FI's need to progressively transform themselves to a “Customer In” enterprise with the customer at the heart of the organization.