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Thriving in the Experience Economy: Priorities for the CMO
14:30
Stefan Tornquist, SVP of Research, Econsultancy explores key lessons from “before” and “after” the emergence of the experience economy and addresses the most critical capabilities marketing needs to thrive in a world defined by the digital customer.
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How to Become a Data Leader, a Marketing Leader Perspective
10:54
WW Weightwatchers and Oracle thought leaders discuss the importance of marketing teams resolving data challenges and becoming data leaders to drive their business forward.
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Anatomy of a 90-day action plan: Transforming customer experience
13:23
Learn new ways to accelerate along the path to success with a practical template for the rapid transformation of your service operations.
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From High Touch to Zero Touch: Creating an Ecosystem of Relevance
15:36
Get firsthand insights into the steps two leading enterprises took to provide their customers with full omnichannel customer service, blending both digital and human interactions while reducing manual processes and removing information barriers.
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Intelligent Service: What you ought to know, but were afraid to ask
25:24
Explore how the role of customer service is evolving as organisations adapt to change. Listen to your peers from the C-suite share how they are creating competitive differentiation by balancing operational demands with the need to innovate.
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The cX Factor: Create end-user experiences designed to wow
15:57
Hear from business transformation leaders on how they created enhanced end-user experiences and helped their service operations pivot from cost-centre to a profit-centre.
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Oracle's End-to-End Cloud for Enterprise, Powered by the Oracle Cloud
3:26
Oracle's Complete Cloud provides a powerful and transparent way to intelligently harness your enterprise's data. You'll be equipped to predict opportunities and take control of the digital age.
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Innovation for Financial Services, Powered by the Oracle Cloud
1:18
Customers have changed what they expect and want from financial institutions. Oracle's Complete Cloud empowers you to see, predict, and harness opportunity to meet and exceed customer needs in the digital age.
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Retail Made Agile, Industry Innovation Powered by the Oracle Cloud
1:14
Agile, intelligent access to data changes how retail can adapt, grow, and compete. Oracle's Complete Cloud provides retail with the real-time insight to harness opportunity and drive change.
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Reimagine Communications with 5G and Digital Customer Experience
0:30
See how Oracle can help you unlock 5G value by enabling multi-party solution co-creation together with personalized engagements, omni-channel commerce and care and connected experiences that are data driven and based on an open digital architecture.
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The Future of CX highlights – Be ready for what's to come
2:30
From integrated front- and back-office product suites, to digital transformation and solutions tailored for your industry, Oracle Cloud CX offers you the solutions you need to spend more time selling to and servicing your customers.
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