Anjala Krishen - From Liking to Loyalty Highlights

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Highlights from Dr. Anjala Krishen's presentation in the Inspire Theater at Oracle's Modern CX Conference on April 27, 2017. Find out how to cultivate social network affinity: a sense of belonging, interactivity, and emotional connection.

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Anjala Krishen - From Liking to Loyalty Highlights

Highlights from Dr. Anjala Krishen's presentation in the Inspire Theater at Oracle's Modern CX Conference on April 27, 2017. Find out how to cultivate social network affinity: a sense of belonging, interactivity, and emotional connection.

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