The Changing State of Contact Centers in a Multi-cloud World
4:27
Hear from Nemertes’ Robin Gareiss and Oracle’s Brian Kracik on the increasing need to accommodate remote agents in a multi-channel environment and how SD-WAN technology is addressing quality of experience (QoE).
Hear from Nemertes’ Robin Gareiss and Oracle’s Brian Kracik on the increasing need to accommodate remote agents in a multi-channel environment and how SD-WAN technology is addressing quality of experience (QoE).
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