Your Agents Should Know More Than Your Customers
In today's customer driven world, your agents must deliver customer service that always positions them as the subject matter expert.
Most Recent Similar Videos
Register for Oracle OpenWorld Europe
Register today for Oracle OpenWorld Europe.
Race to the Modern CX Cloud with TCS and Oracle
Learn how TCS and Oracle are helping enterprises rapidly adopt cloud. Modernizing legacy applications, businesses can move from on premises to a cloud environment up to 50% faster than before. Join the conversation with @OracleCX and @TCSDigitalTech.
Future-Proof Your Business with Oracle Cloud Apps: OpenWorld 2018
Quickly and easily embrace innovation and emerging technologies to future-proof your business using Oracle Cloud. Oracle Executive Vice President Steve Miranda shares how Oracle is enabling business users at Oracle OpenWorld 2018.