Large Utilities Transform CX with Omni-Channel Customer Engagement
Hear how Exelon, an American Fortune 100 utilities company, is innovating and personalizing Omni-channel engagement with their consumers with mobile-first and now AI powered chatbots strategy.
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Oracle Sales Cloud Invests in AI with Intelligent Bots
Catherine You, VP Oracle Sales Cloud, discusses Oracle’s large investment in AI and chatbots, how customers use AI, and shows how Oracle's Virtual Sales Assistant, created with Oracle Intelligent Bots, can help salespeople in their daily work.