Anjala Krishen - From Liking to Loyalty

27:12

Dr. Anjala Krishen's presentation in the Inspire Theater at Oracle's Modern CX Conference on April 27, 2017. Find out how to cultivate three main ingredients of social network affinity: a sense of belonging, interactivity, and emotional connection.

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Anjala Krishen - From Liking to Loyalty

Dr. Anjala Krishen's presentation in the Inspire Theater at Oracle's Modern CX Conference on April 27, 2017. Find out how to cultivate three main ingredients of social network affinity: a sense of belonging, interactivity, and emotional connection.

All Videos Similar Videos

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