How GM Uses Social Media to Improve Customer Experience

2:36

Carolin Probst-Iyer discusses GM's focus on customers and how the automaker proactively addresses their concerns through social media to elevate the overall customer experience.

All Videos
How GM Uses Social Media to Improve Customer Experience

Carolin Probst-Iyer discusses GM's focus on customers and how the automaker proactively addresses their concerns through social media to elevate the overall customer experience.

All Videos Similar Videos

Similar Videos